» Industries

Deep roots in data-rich industries.

Domain expertise isn't a slide in our deck — it's baked into our data models. That's why deployments take weeks, not quarters. And in every industry, the whole platform travels: foundation, dashboards, packs, answers and nudges.

» Why domain depth matters

We've worked every link of the chain.

Two decades across manufacturing, distribution, modern trade, e-commerce, chain stores and the retail shelf mean we recognize your problem before you've finished describing it. Our pre-built, industry-tuned data models are why the first dashboard is live in weeks — and why the platform speaks your language from day one, not after a year of configuration.

20+ years ManufacturerDistributor Modern TradeE-commerce Chain StoresRetailer

Pharma & Life Sciences

Deepest track record

From primary sales to the patient — one version of truth. Pharma's chain scatters data across ERP, SFA, secondary sales, prescription analytics and market-research portals. LeapSurge unifies it all — including your IQVIA and SMSRC subscriptions — so a brand manager sees internal sales, market share, prescriptions and competition in one view.

"Primary says we grew. Secondary says we didn't. Which is it?"
"Field effort data exists — but nobody can connect visits to prescriptions."
"The brand review needs IQVIA, SMSRC and internal sales — three portals, three stories."
  • Primary vs. secondary tracking, PCPM, scheme ROI and dumping detection
  • Field force: doctor engagement, missed-doctor and KOL tracking, RCPA, tour-plan compliance
  • Market research integration: share by brand, therapy, molecule, geography
  • Prescription analytics correlated with effort and outcomes
  • Expiry management and depot optimization across the supply chain
  • Incentive compliance and manning/vacancy coverage for the field

Proof: a leading Indian pharma company (15,000+ users, 12 integrations), India's largest pharma distribution network (40 partner groups, 148 branches unified), and leading retail pharmacy chains (1 lakh+ invoices/day). Named references available under NDA.

Manufacturing

From shop floor to top floor — intelligence across the line. Production, procurement, quality and maintenance data unified with sales and finance — so plans match reality and exceptions surface before they cost you.

"Production plans on one number, sales commits on another."
"We find out about a line's downtime pattern after the quarter ends."
"Vendor performance lives in emails — the scorecard is someone's memory."
  • Production output, yield and OEE analytics; downtime root cause
  • Predictive maintenance signals from maintenance and sensor logs
  • Procurement analytics: purchase margins, vendor scorecards, rate variance
  • Quality, rejection and rework tracking by line, batch and plant
  • Inventory optimization and stock projections tied to the demand plan
  • End-to-end supply chain visibility, plant to dealer

Proof: a leading consumer durables manufacturer — dashboards across all functional areas, enterprise-wide.

FMCG & Consumer Goods

Win the shelf, the beat, and the scheme — with data. Distributor performance, beat coverage, scheme ROI and stock movement — unified from primary billing to retail offtake.

"We spend crores on schemes — and can't say which ones actually moved volume."
"Beat plans exist on paper; compliance is anyone's guess."
"Distributor claims arrive faster than distributor data."
  • Distributor scorecards, claims and channel analytics
  • Beat-level field tracking, route compliance and coverage gaps
  • Scheme & trade-spend effectiveness with ROI by scheme and geography
  • Primary-to-secondary-to-offtake visibility in one chain
  • Demand forecasting by SKU, geography, season
  • New-launch tracking: distribution build, repeat rates, velocity

Retail & Distribution

Built for businesses that move a lakh invoices a day. High-volume retail runs on operational speed. LeapSurge processes 1 lakh+ invoices daily for India's leading pharmacy chains — store, SKU and margin intelligence at national scale.

"By the time store performance reaches HQ, the month is over."
"Expiry write-offs surprise us every quarter — the data existed all along."
"Store managers can't see their own numbers, so they can't own them."
  • Store and SKU-level performance analytics at national scale
  • Margin, pricing and promotion effectiveness by store cluster
  • Inventory, expiry and replenishment intelligence with redistribution triggers
  • Collections and outstanding tracking across the network
  • Store-manager mobile views — everyone owns their own numbers
  • Shrinkage and exception flags at invoice level

Proof: leading retail pharmacy and public-healthcare chains — 1 lakh+ invoices processed daily.

Modern Trade & E-commerce

Win in the channels rewriting retail. Modern trade and online marketplaces bring new data — POS offtake, marketplace dashboards, fill rates, listing and content compliance, promotion ROI — in formats your ERP never anticipated. LeapSurge unifies modern-trade and e-commerce data with your primary sales, so you see true sell-through, not just dispatches.

"Each chain and marketplace has its own portal — consolidation is a monthly project."
"We celebrate dispatches while the shelf sits empty — fill rate is invisible."
"Quick commerce is growing fastest and we understand it least."
  • Sell-through & offtake by chain, store and platform
  • Fill rate, availability and listing compliance monitoring
  • Promotion, visibility and trade-spend ROI by channel
  • Marketplace & quick commerce performance in one view
  • Content and price compliance across platforms
  • Channel margin comparison — MT vs GT vs e-commerce

Healthcare

Operational intelligence for healthcare at scale. Pharmacy chains, procurement, compliance and patient-facing operations — governed data where accuracy is non-negotiable.

"Public accountability means every number must survive an audit."
"Procurement at our scale leaks money invisibly without rate intelligence."
"Stock-outs at a pharmacy counter aren't a KPI miss — they're a patient turned away."
  • Pharmacy BI at national scale — 1 lakh+ invoices daily in production
  • Procurement and supply chain analytics with rate variance control
  • Availability and stock-out prevention at the counter level
  • Compliance-ready governance: ISO 27001, row-level security, audit trails
  • Workforce and operations analytics
  • Board and ministry-grade reporting via SCOPE

Proof: a national public-sector healthcare enterprise — generic pharmacy BI handling 1 lakh+ daily invoices.

Automotive & Auto Components

Visibility across the value chain — supplier to showroom. Supplier performance, production, inventory, warranty and channel data unified for OEMs and component makers.

"Supplier quality issues surface on the line, not in the scorecard."
"Warranty claims hold patterns nobody has time to mine."
"Dealer performance reviews run on last quarter's spreadsheet."
  • Supplier scorecards and procurement analytics
  • Production, quality and warranty intelligence with pattern detection
  • Dealer and channel performance tracking, live
  • Inventory and parts availability optimization
  • Service network analytics — throughput, turnaround, parts fill
  • Demand sensing from bookings, enquiries and channel stock

Logistics & Supply Chain

Every shipment, warehouse and exception — one view. Shipment, warehouse, service-level and cost intelligence for businesses that move goods at scale.

"Service-level misses are discovered in the customer's escalation, not our data."
"Warehouse cost per order varies wildly — nobody can say why."
"Route plans are static while demand isn't."
  • Shipment and fulfillment tracking, end to end
  • Warehouse throughput and cost-per-order analytics
  • Service-level and exception monitoring with owner routing
  • Route and network optimization
  • Fleet and partner performance scorecards
  • Exception nudges to operations owners via MVibes
» Don't see yours?

If it runs on data, the model travels.

Our foundation is industry-tuned, not industry-locked. The same platform that unifies a pharma distribution chain unifies a manufacturer's shop floor or a retailer's shelf — because the hard part, turning scattered data into governed truth, is the same everywhere.

Your industry runs on data. Let's make it act.

Book a discovery call — we'll bring the data model for your industry with us.

Book a Discovery Call →